Further Information will be available shortly and updated regularly (2018-03-24)

The building housing the Hillside Family Medicine practice has been sold. I will be moving my practice. The last day that I will be seeing patients at Hillside is Thursday March 29th, 2018.

The Closure of the Hillside Family Medicine Practice and the Implications for the People Followed by Dr. Barry Slapcoff
(March 19th 2018)

It is truly with a heavy heart that I am writing this information sheet. I have been working at the Hillside location since 1990, and with my partners and administrative staff, have been fortunate to work in a wonderful environment. However, the building has been sold and will no longer be operated as a medical clinic. Please rest assured that despite the upcoming changes I will do my best to continue to deliver the same level of care that I have been able to provide for the past 27 years.

This document will include a description of how I plan on functioning going forward. There are things that will be different, but in the end you will come into my new office and you will sit in a new chair across from me, and I’ll say something like “Good morning, how can I help you today?”

Broad Strokes-Where I’ll be working

Presently I book patients 5 mornings a week at Hillside. Starting the week of April 9th , 2018 I will be seeing patients 4 mornings a week and working at McGill on the 5th day.

I will be working at 2 different sites, The Roper Clinic and the Queen Elizabeth Primary Care Clinic (3rd Floor).

Schedule:

Monday, Wednesday, Thursday
Location: Roper Clinic
Urgent Care: 8:00-9:00
Appointments: 9:30-11:45 (all appointments made from 2018-03-29 to 2019-03-29 will remain the same and you will be seen at the Roper clinic)

Tuesday I will be working at McGill and will not be seeing patients

Friday
Location: Queen Elizabeth Health Center (QEHC)
Urgent Care: 8:00-10:00
Appointments: 10:15-11:45 (all appointments made from 2018-03-29 to 2019-03-29 will remain the same and you will be seen at the QEHC)

Please note some important points regarding my QEH Walk-in Clinic:
• The Clinic will run from 8:00 until 10:00 a.m.
• The Clinic is on the 3rd floor
• Do not go to the 1st floor QEHC Urgent Care Clinic

The Roper Clinic

I will be joining an excellent team at this clinic. I have worked with most of the doctors previously and for me, collaborating with this group of physicians will be the easiest part of my transition. Likewise the receptionists/secretaries, administrative staff, and nurses who deal with the patients, are warm, competent and professional. The entire group is motivated to help make the changes for all of us as seamless as possible.

The biggest difference will be the physical features of this building. There are about 10 steps with no ramp in front of the building and the bathroom is not handicapped accessible, therefore I will be unable to see my patients with mobility issues here. However I will be working at he Queen Elizabeth Health Complex on Fridays to accommodate those people who have challenges navigating the physical realities of the Roper Clinic. Parking is a concern for everybody in Westmount but because this is a busy medical clinic there is a fairly high turnover, so arrive early and be patient.

Addresss: Dr. Barry Slapcoff
Roper Clinic
4500 Sherbrooke St. West
Westmount, Quebec
H3Z 1E6

(The entrance is actually on Melville, directly across the street from Westmount
Park)

Telephone: 514-937-8000
Fax: 514-937-8884
Website: http://www.gmfqe.ca/roper_clinic.php

The Hillside numbers will work for a while but will eventually be discontinued
The website from the Roper Clinic does not reflect how I will be running my practice, in that, as of yet I am not registered for Online self-booking and I will be starting at 8:00 not 8:30.

The Hillside website: http://hillsidefamilymed.ca/will be maintained. This will allow my patients to know when and where I will be available for the walk in clinics and the website will be a place where information will be posted during the next few weeks and months. During the week of April 2nd in particular, check here to see if and when urgent care services will be available.

The Queen Elizabeth Health Complex-Primary Care Group

I will be joining this group on Friday mornings and working on the 3rd floor. Like at the Roper Clinic there is a great team working here. I will be seeing fewer patients for appointments, but I will run the walk in clinic from 8:00 to 10:00. This is the only place that patients with accessibility issues can see me. However, my plan is to not restrict who books appointments at the QEHC. People may choose to book an appointment with me here because it is closer to the Metro, or because they live within walking distance or because they are going to KFC for lunch around the corner as well as because of mobility issues. Whatever the reason, if you would prefer to see me at the QEHC (3rd floor Primary Care Clinic) don’t hesitate to book an appointment.

Addresss: Dr. Barry Slapcoff
The Queen Elizabeth Health Care Complex
Primary Care Group
2111 Northcliffe
Montreal, Quebec
H4A 3K6

Telephone: 514-483-5101
Fax: 514-482-4342

Walk in Clinics

As was mentioned above I will be available for Walk in visits without an appointment in much the same way that I was at Hillside. On Monday, Wednesday and Thursday from 8:00-9:00 at the Roper Clinic and on Fridays from 8:00-10:00, on the 3rd at the QEHC.

My availability will be updated weekly on the Hillside website.

On Tuesdays people needing urgent care services have 3 choices. At both the Roper Clinic and the QEHC 3rd floor clinic doctors and nurses will be available from 8:30 to 9:00 and there is always the QEHC Urgent Care Clinic that is open from 8:00 a.m. to 8:00 p.m.

Over the last few years I have averaged about 10 walk in visits per day and have not infrequently gone over 15 visits. The 2 clinics where I will be working are not used to seeing this volume of patients. Please be patient as we figure out ways to handle what we expect to be higher volumes.

Blood Tests

This is still being negotiated. I am hopeful to recreate the same system that I had at Hillside There are multiple issues that remain to be worked out.

E-Mail

You may have received an email from the following address: drslapcoff@gmail.com
I am happy to deal with logistic and administrative concerns using this email. Over the next few weeks and months I will often not have time to answer individual emails. I will be collecting people’s comments and questions and addressing them in subsequent group emails.
Medical information cannot be provided by email.

Results and Prescriptions (VERY IMPORTANT)

I am very concerned that results of tests will be lost during the move. If in 2018, you have had a blood test, an x-ray, a stool test, a culture, a PAP test etc. you will hear from me. If you do not hear from me please assume that I have not seen the result. I will do my best to keep track of everything but the best system involves having this as a shared responsibility.
If you will be having a test that I ordered in the last few months with the Hillside requisition please inform the secretary that my address has changed and change the address on the requisition. This is true for specialists too. Please let the consultants know that my address, fax and telephone numbers have changed.
Pharmacists should also be informed

Assiduity (Patient Loyalty)

This is a word used by the government to measure patient loyalty to their doctor and the doctor’s Family Medicine Group. A complex bureaucratic system has been developed that has the goal of encouraging doctors to be more available to their patients. However the way this is done is by penalizing doctors when a patient of a doctor sees other doctors who are not affiliated to his/her group. In other words if one of my patients who lives in LaSalle takes their child to a local walk in clinic for a minor problem that would count against me. If 20% of my patients’ total visits are to doctors who are not affiliated with the QEH Family Medicine Group, or me, then I will be penalized.

Therefore, it is important, that if necessary for urgent matters, please use the QEHC Urgent Care Clinic 7 days a week, or either of my other two clinics during the week.

Kathy and Marlene, David and Debbie

The hardest part of leaving Hillside is that the family we created will disband.
Kathy has worked with us for 18 years. She has been a great team player and loyal office manager. We have watched each others children grow up and parents grow old. We could not have delivered the high quality of care that we did without her poise and excellence. Unfortunately the places to which I am moving do not have place for new secretaries
Marlene has only been with us for 5 years. Her ever-present smile and incredible positive energy have been infectious and greatly appreciated by the patients and the medical team.
Dr. Josephson will be moving to an office on Westminster in Montreal West and then closing her medical practice later in 2018.
Dr. Weigens will be moving to an office on Sherbrooke St..
They have been great partners and friends! I have been very fortunate!